Choosing an exchanger has never been as easy as it is with BestChange

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Sometimes, users ask why a review can be deleted from the BestChange.com website 

 

Let’s talk about several reasons. The main one is duplicate reviews. They are only in the way of users and moderators. 

 

There is a number of other factors that influence deletion: 

 

● profanities and foul language; 
● information on drug and alcohol usage; 
● calls for war, separatism, and class hatred; 
● false information, user speculation, or any advertising; 
● reviews written with the aim of manipulation, including to receive financial or other benefits.

 

The BestChange.com support team is always ready to help users promptly solve any questions.
If you have a question, get in touch with us by filling in the contact form — https://www.bestchange.com/contacts.html

 

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What should you do if you didn’t receive the funds for the order and can’t remember the exchanger you used?

 

If you lost information on the exchanger you used, there are several ways to identify the service you had visited via BestChange.

 

● The link to “Exchanger visit history” can be found on the BestChange main page over the table “Exchange rates.” If you follow it, you can see the history of exchanger visits from the current browser. 
● Check the browser’s history for the day of the exchange.
● Look for an email sent to the address you gave when creating the order; check the “Spam” folder.
 
Afterward, you can ask your question via the contact form — https://www.bestchange.com/contacts.html, specifying the order number and the exchanger address in the format указав site.com. 
The monitor’s administration will instantly contact the service to help solve your question.

 

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What should you do if you sent means for the order but the exchange hasn't been fulfilled although the stated term has already passed?

 

Sometimes, some exchangers may have technical glitches and problems with timely client service.

 

In these cases, we recommend you adhere to the following rules: 

 

● Firstly, we recommend waiting a bit, as most exchanges get fulfilled within an hour unless the exchanger's terms state otherwise. The delay can be longer if an exchange is carried out during out-of-office hours, so always check the working hours of a specific exchanger, which is given on its website.
● Contact the support service of the exchanger you used.
● If these methods do not work, you can raise a claim on the monitor's website, specifying your exchange number. Exchanger administrators can react to the issue quicker, and when it is solved, they can comment directly on the BestChange website.

 

We wish you successful and profitable exchanges.

 

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Why are cash exchanges carried out without fixing the rate?

 

We look for the reasons and for what to do with it.

 

Fixing the rate when exchanging cash is not deemed possible due to exchange direction peculiarities.

 

For example, if it is hard to set the exchange details in advance because of the delayed meeting with a courier or representative in the office. In other words, if the deal is carried out in the future at a rate unknown at the moment,

 

When creating an order, the client gets all the necessary information with the exchange details to calculate the exact amount they will receive if required (for example, if the rate on exchanges changes).

 

We wish you profitable exchanges!

 

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Missing exchange review, what should you do? 

 

Sometimes it happens that the review you left was not activated by e-mail. Such reviews are not displayed in the monitor, then are automatically removed from the database after a day. 

 

If you do not see the email in your inbox, then check your spam folder.

 

If you have any problems, always report to our support team — support@bestchange.com . We will definitely help you!

 

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KYC is a standardized security method that was introduced to combat money laundering through cryptocurrency. 

 

Over the past couple of years, more and more cryptocurrency platforms, including exchanges and wallets, have implemented this process. 

 

Cryptocurrency exchanges have the right to determine the verification steps themselves, but here is what data about the user is required:
- FULL NAME
- Date of birth
- E-mail
- Phone number
- Country and address of residence
- ID (passport, driving license, etc.)

 

What is the situation with exchangers? 

 

BestChange monitors and accepts exchangers with this feature. 
Verifying personal data is essentially equivalent to verifying data when a user registers with a bank. 

We recommend reviewing each exchanger's policies before using them so you understand what to expect from the verification procedure. 

 

The verification procedure is not intended to misuse your personal information. It is a requirement set by regulators and bona fide exchangers will not disclose your data to a third party.

 

We wish you profitable exchanges!